| Exchanges/Returns

Exchanges/Returns

We hope you dig your order, but just in case you’re not 100% satisfied, we’ve made the return process easy.
Simply return, on our dime, any item(s) you don’t like within 35 days of purchase.

Items sold on greasyhandssociety.com may be returned within 35 days after the date of purchase. Items must be returned in their original, unworn, unused, unaltered, and unwashed, condition with all tags attached.

  1. When a returned item arrives at our warehouse, we will inspect it to ensure it is return-eligible and meets the applicable return requirements listed above.
  2. If the returned item is rejected, we will contact you to ask how you would like to proceed. We can send the item back to you at the same address that was specified in the original order and deduct its return shipping fee from the amount of refund of other item(s) returned in the same order, if any. Currently, the return shipping fee for sending the rejected-return item to you is $7.99.

 

Return Shipping is free on your 1st return package for any single domestic order. Please try on all items in your order before returning item(s) so that there is no shipping expense to you for all domestic United States orders. Please use the return label (“Return Label”) we provide (See “Return Request Process” section below for details), then send the return package to us within 35 days after the purchase date.

Free returns do not apply to purchases not made on the greasyhandssociety.com website such as Facebook marketplace, instagram and tiktok.

Shipping can be expensive these days so if you have already returned item(s) from an order but would like to make additional returns of item(s) in the same order, you can use a Return Label we provide and a $7.99 shipping fee will be deducted from your refund or you can choose to ship the item back with your own method with no shipping fee from us, whatever is easiest for you.

Return Request Process

  1. You can create a return here >
    please note that you will need to be on a computer attached to a printer in order to print the return
  2. For Facebook/Instagram orders you can create a return here >
  3. Pack your return item(s) securely, in the original package if possible, and securely tape the Return Label on the outside of your return package.
  4. Mail or ship the return package at your nearest USPS location. Your return package must be postmarked within 45 days after the purchase date.
  5. Please note that returned items must be correctly shipped using the correct Return Label. If there are multiple Return Labels for multiple items to be returned, please do not mix them up.

NOTE:

  • To ensure a smooth and timely refund process, please make sure that the item(s) you are returning match(es) the details listed on your return request. Any discrepancies may cause delays or prevent us from being able to process your return.

Refunds

  1. Refunds will be issued after a return-eligible item has been received at our warehouse and has passed our quality check.
  2. For products that are returned in accordance with this Return Policy and pass our quality check, refunds will be processed within 2-4 days after we receive your return package. The refund will be issued to the original payment method.
  3. The original shipping fee, if any, is non-refundable.

NOTE: If you have any issues with your return, please contact Customer Support within 35 days after your purchase date.