| Privacy Policy

Information you give us: We collect and store the information you provide through our digital properties and in our stores. The information we collect from you includes things like:

• Name
• Mailing address
• E-mail address
• Phone number
• Credit card number and other payment information

In certain situations, we may also collect things like:

• Location information (such as when you ask us to tell you how to get to our location)
• Demographic and lifestyle information (if you sign up for a registry or birthday list)
• IMEI/UDID (a numeric identifier for your mobile device)
• MAC address (another kind of numeric identifier for your mobile device)
• IDFA (Apple’s ID for Advertising, a randomly generated number, which can be cleared like cookies)
• Your responses to surveys

The information you give us about others: You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will pick up items for you at one of our locations. We will only use this information for the specific reason you provide it.

Information from other sources: we may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Any information collected automatically online: We collect information about your interactions with us, including the type of device or browser you’re using, your IP address, your browsing behavior while on our website, and the URLs of the websites you were at before you visited our site (these are called “referring URLs”). Greasy Hands Society and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. Learn more about managing cookies, Flash cookies, and more › Manage Flash cookies ›

We may permit third-party service providers to collect and process some information from our digital properties. Greasy Hands Society may share personal information with those providers and may have similar arrangements with interest-based advertisers. We provide more information about interest-based ads below. Our digital properties are not designed to respond to “do not track” requests from browsers.

Location information: Some of our digital properties may collect your location to help you search for one of our stores or to use special mobile features within some of our stores. For example, Greasy Hands Society works with third parties to provide you with helpful messaging in your mobile app when you come to our stores. For any mobile application to identify your location, you must enable location services through your mobile device’s settings. If you do not want Greasy Hands Society to collect this information or enable these features, you can turn off location services on your mobile device. Greasy Hands Society has no control over your device’s settings.

Reviews and other content you provide: Our websites offer publicly accessible blogs or community forums. Be aware that anyone who accesses these areas may read, collect, and use the information you provide.

• Identifying you on our websites and our mobile app in order to customize your experience (for example, based on your purchase history or your location)
• Fulfilling orders and requests for products, services, or information
• Processing refunds, returns, and exchanges
• Tracking and confirming online orders
• Delivering and installing products
• Managing our Rewards and Membership programs
• Marketing and advertising products and services
• Conducting research and analysis

Interest-based advertising: We use your browsing history and personal information to display interest-based advertising that is relevant to you. Our company places interest-based advertisements on our website as well as other third-party sites. The browsing history we use is collected by us and by third parties on our website, as well as other sites. Greasy Hands Society may also share your anonymous browsing history from our website and personal information with third parties to provide relevant ads. They may combine this information with assumptions based on the other websites you have visited in order to tailor ads to you. You can opt-out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising at aboutads.info/choices.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including fraud detection. You can learn more about Stripe and read its privacy policy at stripe.com/privacy.

Information retention: We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Greasy Hands Society does not sell, rent, or trade your personal information to third parties. Our company will only share your information in the ways we describe below. We may combine or share information among current or future Greasy Hands Society companies, including affiliates and subsidiaries. Our company may share your information with third parties to perform services on our behalf such as:

• Fulfilling orders and delivering packages
• Servicing products
• Maintaining our Rewards and Membership programs
• Sending Greasy Hands Society marketing communications
• Fulfilling subscription services
• Conducting research and analysis
• Processing credit card payments

We may share personal information in connection with co-branded product or service offerings (including sharing personal information with third parties to validate offers).

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena, or other legal processes. We may also share information when we believe it’s necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Greasy Hands Society, our customers, or others.

Greasy Hands Society may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we’ll notify you through e-mail (if we have your e-mail address) and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.

We use a variety of information-security measures to protect your online transactions with us.

• Our company uses reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.
• Our digital properties use encryption technology to protect your personal information.

We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us and by using our digital properties you acknowledge that you do so at your own risk.

You may at any time:

• Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications
• Update and correct your personal information
• Deactivate your account
• Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

To do any of these, let us know by one of these methods:

• Follow the directions in a marketing e-mail, direct mail, or mobile communication that you receive from us
• Provide your request and current contact information through one of the contact methods listed under “Contact Us” below

Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.

We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

Our websites may link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you’re visiting.

Our website includes ways to interact and share using social media, through features such as the Facebook “Like” button, the “Share This” button or interactive mini-programs that run on our website (“widgets”). These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. If you have questions or concerns regarding our privacy policy or practices, please contact us.

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

If you have any questions about our Privacy Policy or practices please contact us.

Address:

Greasy Hands Society
Attn: Customer Care/Privacy
910 Freeport Parkway, Suite 100
Coppell, TX 75019